The role offersPermanent, full-time contractWorking week: Thursday to Monday (weekends)Competitive remuneration packageSalary packaging benefits (boost your salary)Brisbane CBD basedOpportunity to establish a new centralised after-hours response serviceAbout the roleThis is an exciting, newly created role that will be responsible for the establishment and success of a new After-hours support service based at CPL’s Brisbane CBD office. Currently local teams of CPL Service Facilitators provide after hours on-call response to our clients with a disability and our aim is to centralise this response service. Key responsibilities include;Project manage the establishment of the service.Develop, implement and imbed a suite of policies and procedures into practice.Formalise a responsive decision making framework and work with our knowledge management partners to implement within our systems.Support our incident management team and rostering service to respond effectively to provide CPL clients and employees with guided support and advice.Recruit to, lead and manage a high performing after hours response service team. About youDisability support service industry experienceProject management skillsProven ability to lead, coach and mentor a high-performance teamStrong organisational and communication skills – ability to deliver to deadlines and expectationsAbility to work weekends; Thursday – SundayFor a full list of requirements and responsibilities, please review the attached position description.About usWe provide disability services and support to help people of all ages to maximise their potential with over 2700 employees in QLD and Northern NSW.What’s nextReview the position description for more detailed information and apply online with your CV and a cover letter by Friday 6th November, unless filled prior.Position Description AUD Australia - QLD Brisbane CBD & Inner Suburbs Brisbane City 4000